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FairHaven Estates LLC - Frequently Asked Questions

We proudly serve Myrtle Beach, North Myrtle Beach, Little River, Surfside Beach, Cherry Grove, and the surrounding Grand Strand communities.


If your property is within 30-45 minutes of this region, we can likely manage it.

Our fees vary depending on whether the property is a short-term vacation rental or a long-term residential rental.


We offer transparent, competitive pricing that is often lower than larger coastal companies.


During your onboarding consultation, we provide a detailed breakdown of all fees and what they include — with no hidden charges or surprise add-ons.

For long-term rentals, we complete:

  • Full criminal background check
  • Credit assessment
  • Eviction history search
  • Employment & income verification
  • Landlord references


For short-term rentals, guests are screened through the booking platform and must meet our minimum rental requirements, verify their identity, and agree to property rules before check-in.

Getting started is simple:

      1. Schedule a consultation
      2. We perform a property evaluation & management plan
      3. You sign the Owner Management Agreement
      4. We complete onboarding, photography, listing setup, and inspections
      5. Your property goes live or becomes active in our management portal


Most owners are fully onboarded within 3–7 days.

FairHaven Estates coordinates all maintenance using trusted, vetted vendors.


We use a Property Maintenance Score to determine the % of monthly revenue allocated into the maintenance reserve.


Included tasks (no extra charge):

  • Light bulbs
  • Air filters
  • Batteries
  • Basic household replacements


Larger repairs (HVAC, plumbing, electrical, appliances, remodels) are completed by licensed professionals.
Owners approve any repair above the agreed-upon limit, and all invoices are documented in your owner portal.

Owners receive payment monthly, along with a detailed statement showing:

  • Rental income
  • Cleaning fees
  • Maintenance deductions
  • Owner reserves
  • Any approved reimbursements


Payments are sent by direct deposit.

We provide:

  • Monthly owner statements
  • Real-time notifications for maintenance requests
  • Inspection reports with photos
  • Direct communication by phone, text, or email


You will always know the status of your home — with zero guesswork.

No. We believe in earning your business through service — not locking owners into contracts they don’t want.


Our agreements include a simple opt-out with proper notice.

Yes. In addition to your own homeowner or landlord policy, FairHaven Estates enrolls each reservation in a third-party property protection program. This program is designed to help cover certain accidental guest-caused damage to your home and contents, as well as some liability exposures during the stay. Coverage applies only to booked nights and is meant to supplement, not replace, your existing insurance.

Short-Term Rentals (Vacation & Extended-Stay Reservations)
Yes. For short-term rental reservations, we use a guest screening process that may include identity verification and risk screening through a trusted third-party provider. This process helps verify the guest’s identity and evaluates potential risk associated with the booking. Screening may include ID verification and checks against publicly available records and databases. While no screening system can eliminate all risk, this added layer of protection allows us to make better-informed decisions before guests arrive and greatly improves overall risk management.


Long-Term Rentals (Traditional Lease Tenants)
For long-term residential leases, we conduct a comprehensive tenant screening process. This includes a full criminal background check, credit review, financial and income verification, rental history review, and validation of identity and application information. Our goal is to ensure that approved tenants demonstrate financial ability, rental responsibility, and a strong history of meeting lease obligations.


This tiered approach allows us to match the level of screening to the type of stay — providing protection and peace of mind for our owners across both short-term and long-term rental properties.